Refund Policy

Thank you for shopping at viruksa manufacturing solutions private limited. We appreciate your business and want to ensure your satisfaction with every purchase from our website, www.veeemart.in.

Refund Eligibility

To be eligible for a refund, the item must be unused, in the same condition that you received it, and in its original packaging.

Refunds are only applicable within 7-10 days from the date of purchase.

Refund Process

Contact Us: If you are not satisfied with your purchase and wish to request a refund, please contact us via email at marketing.viruksa@gmail.com or call us at [Customer Care Number: +91 97908 31910] within the specified refund period.

Return Authorization: Our customer service team will provide you with a Return Authorization (RA) number and instructions on how to return the item.

Return Shipment: You are responsible for shipping the item back to us at your expense. Please ensure that the item is securely packaged to prevent damage during transit.

Inspection: Once we receive the returned item, our team will inspect it to ensure it meets the refund eligibility criteria.

Refund Processing: If the item is deemed eligible for a refund, we will initiate the refund process. Refunds will be issued to the original method of payment within 7-10 business days.

Non-Refundable Items

Personalized or customized items.

Items that are damaged or not in their original condition.

Items returned after the specified refund period.

Return & refund policy
Kindly follow the instructions below for return/refund, in case if you find it with damages, if any:

1. Record a video while unpacking from the box immediately once you receive it.
2. If any damages found/any part found missing, it can be replaced or refunded, subject to terms and conditions. This video’s only elegible for replacement or refund

Contact Us If you have any questions about our refund policy or need assistance with a refund request, please contact our customer service team at marketing.viruksa@gmail.com or call us at [Customer Care Number: +91 97908 31910].

Company Address Sridevi Nagar, Kalyani Nagar, Keelkattalai, Chennai, Tamil Nadu 600117
www.veeemart.in

Note:  viruksa manufacturing solutions private limite reserves the right to amend this refund policy at any time without prior notice. Please review our refund policy periodically for any updates.